Support

Don't worry.  We've got your back.

At Connected Home Inc., we stand by the amazing products that we sell and the services we provide.  We have dedicated support professionals who are willing, able, and waiting to support your needs.  We currently are offering standard and advanced technical support options Monday through Friday 9am to 5pm.  Here at Connected Home, we strive to be the best in everything we do, and support is no exception to that rule.

Download the new Connected Home app to have quick access to all of your equipment manuals, helpful videos, staff directory, FAQ's and a direct line to Technical Support! Plus you can leave us a review on Google and tell our your neighbors about the wonderful experience you had with your Connected Home!

Quick Start Guides

Please use the below  links to download our quick start guides.

24/7 Technical Support Options available to all audio video and home automation customers of Connected Home Inc in Wrightsville Beach NC
24/7 Technical Support Options available to all audio video and home automation customers of Connected Home Inc in Southport NC NC
24/7 Technical Support Options available to all audio video and home automation customers of Connected Home Inc in Carolina Beach NC
24/7 Technical Support Options available to all audio video and home automation customers of Connected Home Inc in Wrightsville Beach NC
Helpful Videos

Click here to visit our YouTube channel for helpful videos designed to assist you with using your system.  This channel also contains many demonstrations on new products and informational videos explaining why and how we do our installations. Have a video suggestion?  Click here to let us know what videos you might like to see that could help to improve the enjoyment of your system.

Remote Support

This is another reason we offer networking packages that include our Araknis routers and modems with built-in OVRc. Many of the items we install can be managed remotely.  This allows us to more quickly assist you and get your system back up and running, should a problem arise.  Wifi settings, surround sound receiver settings, and even your remote control programming can usually be adjusted remotely, without needing a service visit.  Contact us for more details.


If you're in need of technical support, simply give us a call at 910-317-0876 ext 2, or send an email to support@connectedhomenc.com, and we would be happy to discuss your options. You may also contact our Customer Concierge directly HERE.

© 2020 by Connected Home Inc.

Connected Home in Leland NC has 8 Cedia Certified AV Technicians